Adding Tips During A Payment (Terminal Level)

Use the steps below when adding a gratuity (tip) to a payment, on a terminal level.

Your terminal must be programmed with TIP MODE: ON to enable entering a tip at the time of sale. Both Retail and Restaurant software can add tips during a transaction, however only restaurant can add a tip after a transaction is completed.

1. After selecting the Payment type on the DejaPayPro POS it will display “Processing Transaction” and send the transaction to the Dejavoo terminal.

2. The Dejavoo payment terminal will “wake up” and prompt the customer to select a preprogrammed tip amount or input their own amount. After the customer selects or inputs in the tip amount, they press OK.

3. A prompt will then appear asking your customer to tap, insert, swipe or enter their card number manually.

• Chip Card: Insert into terminal EMV reader.
• Contactless: Tap on terminal’s display
• No Chip: Swipe card on terminal
• No Card (unable to read): Input Card #

4. Tap on CLOSE to complete. It will automatically close after several seconds.