How to Process A Return

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In this section follow the steps to process a return.

1. When you have your customer tab open, press the …MORE icon at the top of the screen.

2. A new screen will appear with 6 buttons. Tap on REFUND.

3. Another screen will appear which will ask you to enter your OPERATOR number.

4. Key in the correct amount of the return and press ENTER.

5. Add a comment to explain the reason for the refund and tap CONFIRM.

6. Select the button that applies to the type of return you would like to process. We have chosen CREDIT as an example. Tap on the REFUND button at the bottom of the screen.

7. Choose the terminal you would like to apply the discount to.

8. Your return will automatically be processed. To exit this screen, press the X in the top left-hand corner of the window until you return to the Tab screen.

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