Adding Tips During A Payment (POS Level)

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Use the steps below when adding a gratuity (tip) to a payment, on a terminal level.

Your terminal must be programmed with TIP MODE: ON to enable entering a tip at the time of sale. Both Retail and Restaurant software can add tips during a transaction, however only restaurant can add a tip after a transaction is completed.

1. When all listed items are added and the tab is complete, tap on the PAY/CHECKOUT button.

2. Tap on SELECT TIP in the top right of your screen.

3. Input the tip amount and select the ENTER option.

4. The final amount will now appear on the POS screen with tip included.

5. The Dejavoo payment terminal will “wake up” and a prompt will then appear asking your customer to tap, insert, swipe or enter their card number manually.

  • Chip Card: Insert into terminal EMV reader
  • No Chip: Swipe card on terminal
  • Contactless: Tap on terminal’s display
  • No Card (unable to read): Input Card #    

6. Tap on CLOSE to complete. It will automatically close after several seconds.

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